Mobile payments are growing worldwide, but all schemes face the same challenge due to non-offline capabilities. The progressive shift towards a cashless, commercial landscape leaves merchants, and customers, susceptible to payment providers’ ability to deliver their services. The effect when they face outages, or when their service is unavailable is significant. Customers lack the means to pay, businesses risk loss of revenue and negative effects on customer retention.
Even if various online payment schemes have different protocols and characteristics, the majority of payment disturbances they face are brief.
Focalpay utilizes a machine learning module to monitor and detect disturbances for any given payment method, and manage purchase completion options in real-time. Our services offer your business to proactively set up alternative payment methods to ensure the highest possible payment redundancy. By doing this Focalpay can shift the payment flow to the backup provider ahead of any disturbances. Your customer will never notice and you will always get paid.