Stay operational. Stay open. No matter what.

Every minute of downtime costs revenue, disrupts operations, and damages customer trust. The average annual cost of downtime for large retailers is over $76 million, with human error being the #1 cause. That's why we built Focalpay's Fallback Solution

Designed for resilience at the point of sale

When disruption hits, Focalpay keeps your POS experience running smoothly — not just payment terminals. From scanning and pricing to inventory access and customer checkout, the fallback system preserves full in-store functionality with no customer-visible impact.

POS continuity: Handling of product scanning, pricing, campaigns, payments and more
Built on cloud-native infrastructure: Our resilient and scalable architecture ensures easy rollout across multiple stores in parallell, fast recovery, easy updates, and maximum uptime
ERP auto-sync: No manual reconciliation required — transactions are uploaded and accounted for seamlessly
Invisible to customers: No friction, no confusion — just business as usual

Built Different: Why It Matters

FocalPay Fallback is a core capability of our cloud-native platform, built for the realities of physical retail:

Plug & Play: Hardware-agnostic and fast to deploy, with headless flexibility
Modular applications: Start with the included cashier app, then scale with add-ons like Mobile POS (Queue busting), Scan & Go, and Self-Checkout — all running on a unified platform
Unified data flow: Real-time sync across all touchpoints and systems, including payments, inventory, and ERP
Immediate ROI: Our customers see cost recovery in as little as 3 minutes of avoided downtime

Downtime is inevitable — disruption isn’t. With FocalPay Fallback, your stores stay open, your teams stay productive, and your customers stay satisfied